Frequently Asked Questions

I spilled water 💦 on my laptop.

If a water spill does occur, power down your device immediately and contact us. Please refrain from powering your device back on, as this will make matters worse. Our number one priority is to try and recover your information.

Is it safe to upgrade to Windows 11? ⚒️

It’s safe to upgrade to Windows 11, assuming your computer meets the minimum requirements. Microsoft has made many improvements since the official release. Ready to upgrade? Please contact us.

Do you repair Apple products? 🍎

At this time O’Fallon Computers does not repair apple products. We do have some suggestions we can provide to you. Check out this article to learn more about your options

Can you back up my information? ⬆️

We sure can! O’Fallon Computers provides back up solutions to home and business users. Disaster can strike at any time. Please feel free to contact us to learn more about your options.

Is Windows 11 a required upgrade? 🪛

No – Windows 11 is not a “required”. Microsoft has announced plans to support Windows 10 until late 2025. At that point you will need to make a decision If you have any questions around upgrading, contact us.

What are your business hours? ⏰

O’Fallon Computers is open Monday -Sunday from 9:00 AM – 8:00 PM! If you have any questions, please feel free to contact us, so that we can better assist you!
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